Update Alarm Contact List


Alarm recipients organized as Groups or individuals can be updated in the Alarms/Alerts configuration menu for active alarms.

To update alarm contacts:

  1. Navigate to ADMIN | Alarms on the Project Dashboard.

Figure 1: Access WQData LIVE Alarms menu.

 

  1. Expand the Alarms/Alerts section by clicking on the gray bar (if it is not already showing).

Figure 2: Expand the Alarms/Alerts section.

 

Note: When alarms are created, notification contacts can be entered individually or as an editable Group. Depending on which option an alarm uses, proceed with one of the following:

Modify Alarm Groups

  1. Click the Manage Groups button in the Alarms/Alerts menu to bring up the summary list.

Figure 3: Alarm Manage Groups list.

 

  1. Click the Edit button (pencil icon) under the Action column to modify the alarm Group.

Figure 4: Active alarm recipient Group list.

 

  1. Add or remove user email addresses, one per line, to the Group as desired. Click SAVE when finished.

Figure 5: Modify Group name and members.

 

Figure 6: Acknowledgement prompt for Group changes.

 

  1. Changes to the contact list automatically apply to all alarms with the respective contact Group enabled.

 

Modify Individual Alarm Lists

  1. Click on the alarm in the list to bring up its summary menu.

Figure 7: Locate and select an alarm to update the contact list.

 

Figure 8: Alarm summary example.

 

  1. Click the Edit button (pencil icon) next to the Trigger Action field.

Figure 9: Select to edit the Trigger Action field for the alarm.

 

  1. Add or remove contact emails from the Recipients field, listing one per line. Click Save when finished.

Figure 10: Modify alarm recipient list.

 

  1. After adding/removing users from the alarm, click the Save button.

Figure 11: Acknowledgement prompt that changes were applied.

 

  1. Click Close or select the ‘x’ in the upper right to exit the alarm summary menu.
  2. Repeat the process to update all alarm contact lists as desired.