Why is the Report not Updated When I Click Interrogate?

    The Auto Report function is set to coincide with the auto-interrogation schedule. When a forced interrogation occurs by clicking interrogate, the report is not updated until the next scheduled auto-interrogation. Solution: To force the report to update, check and uncheck the “Summary” box in the report toolbar.   REV: 13G29

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    Why Does my iChart Serial Number not Work?

    The iChart software serial number is generated based on a signature that is unique to each computer and user. Since the signatures for the old computer and new computer are different, the iChart serial number for the old computer does not work on the new computer. 1. Open iChart without a current project 2. From the […]

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    When I Shut it Down my PC, do I Lose Data in iChart?

    In general, if the device has its own memory then no data loss occurs. Otherwise, data loss does occur for the time that iChart is not running or when the computer is off. Exceptions to this rule include: A Vaisala WXT520 weather transmitter connected directly to a computer: Closing iChart or the turning off the […]

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    Fixes if iChart Stops Automatically Collecting Data

    If iChart software can still communicate with the sensor(s), then the most likely problem is that the sample and log intervals have been reset to zero. The Sample Interval is how often the sensor takes a reading. The Log Interval is how often that reading is sent to iChart to be recorded. If there are multiple samples […]

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    Are iChart Reports Overwritten by New Reports?

    It depends on how often the reports are automatically created in iChart software. For a daily report, a new file is created every day. If a report is generated multiple times in a day, then the report file is overwritten multiple times within that day. Therefore, the last report generated each day is not overwritten […]

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    How do I Unregister iChart Software?

    It may be necessary to unregister iChart for various reasons. 1. Open iChart without a current project. 2. Press <Ctrl>+<Alt>+u simultaneously. 3. Choose Yes to unregister iChart.   Note: If iChart was registered by a different Windows user an error message may appear that indicates the unregistration failed. If this occurs, you will need to log into the user […]

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    Send Alert if Readings Indicate Bad Calibration

    iChart software has an alarm scheme to provide a number of alerts such as SMS messages, emails, sounds, and display messages. Follow below to trigger an alarm when turbidity sensors indicate miscalibration. The iChart manual contains general information on alarm setup. 1. Open iChart with a current project. 2. Click Project | Setup iChart Alarm. 3. Select […]

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    How do I See Headers in iChart’s Data Replication File?

    iChart software will always save data in iChart database files located in C:Program FilesNexsensiChart6Users <iChart database file name>. Enabling Data Replication allows users to duplicate the data in another location and format, such as .csv or .xml. The Include header feature is used to display the header information in the file when duplicating data. 1. […]

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    Change the 12-hour Clock to a 24-hour Clock

    By default, iChart software displays time in the 12 hour AM/PM format. It can be changed to the 24 hour format by way of editing the initiation (.INI) file. 1. Close iChart. 2. Open C:Program FilesNexSensiChart6ICHART.INI   3. Search for [Graph] within the text.   4. Add the following lines below the line [Graph]: DateTimeFmtShort=”%m/%d/%y %H:%M” […]

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    Create a Desktop Shortcut for my iChart Project

    When NexSens iChart software is opened using a desktop icon, a dialogue box appears with options for opening with or without a project. Shortcuts can be created to open specified projects. 1. Open iChart without a current project. 2. From the main menu select Edit | Preferences. 3. Unchecking the “Enable startup dialog” box will stop the startup […]

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