When setting up and troubleshooting a system, it may be necessary to manually enable or disable the logger’s switch power. 1. In iChart, open the diagnostic window by clicking on View | Diagnostic Window. 2. Connect to the data logger. See the appropriate iSIC Data Logger or SDL500 category for instruction on connecting directly to the […]
If there is something slowing down communication between the cellular data logger and iChart (poor signal, slow network, large amounts of data transfer) the timeout can be adjusted accordingly. 1. Open iChart without a project. 2. Press Ctrl+Alt+T. 3. In the dialog that appears select NexSens DN Sensors for the Device. 4. Select 3100-iSIC (Cellular modem) for […]
It may be necessary to reset an iSIC or SDL by manually cycling power. This will allow the system to reboot and can solve various problems. iSIC 1. Open the lid of the iSIC enclosure. 2. Remove both black fuses located to the left of the digital terminal strip. While the fuses are removed, check […]
Loading a template into a cellular modem is required for a 3100-iSIC or SDL500 cellular data logger to communicate properly with iChart software. In most cases, NexSens writes the modem template and provisions the modem prior to shipment. However, in some cases, it may be necessary for a user to write the template to a […]
The iSIC is capable of adjusting various settings based on a parameters reading. The enable line can be triggered, the sample interval can be changed, and various other configurations adjustments can be made. 1. Open iChart with the current project file. Note: Interrogate all data off of the device as this process will require the […]
If a different computer than the one used to create the project is being used to download data, it is likely that the COM port will need to be switched. To determine which COM port the data logger is using, please follow the instructions in Verifying iSIC/SDL COM port. 1. Open iChart with the current project file. 2. Right-click […]
Reactiviating a Raven XT cellular modem may help resolve communication for a 3100-iSIC modem that can be powered up but is nonresponsive. 1. Unplug the serial DB-9 connector from the iSIC and connect it to an A77 programming cable provided with the data logger. Connect the other end of the programming cable to the computer. […]
In order to test a cellular modem is functioning properly, a few simple steps can be taken. 1. Connect an antenna to the modem. 2. Connect a RS-232 cable from the modem to your computer. Note: A USB adapter may be necessary on newer computers that do not have a serial port. 3. Supply 12V power to […]
In order to update a SDL’s firmware using a UW-USB-485P communicaiton cable, the communication protocol must be changed to RS-485. 1. Establish temporary RS-485 communicaiton with the device by following the steps in the Direct connection with an SDL500 via RS-485 article. 2. From the menu bar select Edit | Preferences. 3. Switch to the GUI tab. 4. Check the “Enable […]
The 3100-iSIC and SDL500C are able to send emails containing data from the latest sample. These emails are sent to one reciepient per data logger. Note: The logger must have the firmware version v7.15.80 in order to send emails. The firmware version can be verified and updated by following the steps here. Data format: The data is in […]
